SInce July 2021 or before, my VPN does not work. Called Norton tech support 7 times. Each time they have the case number from the previous call and they escalate the "Issue". 7 Times they have scheduled a call for 24 hours later. 7 times they have not called. How can they be so terrible at customer service?
In addition to that, I received an unscheduled call from a very rude person representing himself as Norton Tech support. He insisted that I give him my credit card to buy an upgrade. I refused and he hung up. I think Norton has been hacked themselves.
Who should I replace Norton with for virus protection?