I couldn't because all my PW are stored in Norton....
transient wrote:
pamaf2003 wrote:
17.0.0.136
Same here
Okay, so that returns you to the previous build.
For the moment I am going to wait and see if the next patch fixes the current one. I am imagine that is something Symantec will need to know both for this situation and potential future ones. I can live without the FF integration. For now.
Thanks, again, for the info.
Voyager10 wrote:i think i found the Error . after this 17.1 Patch we have a Driverproblem with NIS2010 .
Open your Devicemanager , show non-PnP-Driver in the Devicemanager .
You all found now a yellow marked not working SymDS (Symantec Datastore) Driver.
I see the same thing on my VistaSP2, NIS 2010 17.1.014
Device status: This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
russws wrote:
Voyager10 wrote:i think i found the Error . after this 17.1 Patch we have a Driverproblem with NIS2010 .
Open your Devicemanager , show non-PnP-Driver in the Devicemanager .
You all found now a yellow marked not working SymDS (Symantec Datastore) Driver.
I see the same thing on my VistaSP2, NIS 2010 17.1.014
Device status: This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
This seems to be a Vista report, then. I'd be interested in what other Vista users have to report here.
Has the distribution of this ‘‘patch’’ been halted, until it gets fixed??
TomiRed wrote:
Has the distribution of this ''patch'' been halted, until it gets fixed??
According to staffers, the answer is "yes".
I got a pop up today telling me to download Firefox 3.5.4 for security reasons. I did so with no problems. However I just looked at my browser and discovered that the Norton Toolbar is gone as is my Card and Log in icon. My internet explorer is fine, it is just Firefox that it is missing in. I have Windows XP. Hopefully Symantec will get a fix so we can get the toolbar back.
pamaf2003 wrote:
Uninstalled and reinstalled and finally back to normal…
Well for what it’s worth I did as you suggested and it worked! Don’t know why as Norton kept telling me that I had the latest version installed which was 17.0.1.14 and the reinstall now says I have ver 17.0.0.136?
What happened is anyone’s guess. But all is fine now. Toolbar and everything back and running as is safeweb /search etc. In both Firefox 3.5.4 and MSIE. 8
Thanks for the tip.!
chatham
I didn’t take any action to get this patch, but a pop-up appeared yesterday saying that because of something downloaded automatically in Live Update, I need to restart. I deferred doing so for the maximum time (24 hours), but I’m wondering, first, whether restarting will install and activate the flawed patch, and, if so, whether there’s any way to avoid the problems I’m reading about (so as to avoid having to clean up after the fact by uninstalling the FF add-ons for NIS and then waiting for the next fix to show up).
Moved to new thread for better exposure.
BlebNevus wrote:
I didn't take any action to get this patch, but a pop-up appeared yesterday saying that because of something downloaded automatically in Live Update, I need to restart. I deferred doing so for the maximum time (24 hours), but I'm wondering, first, whether restarting will install and activate the flawed patch, and, if so, whether there's any way to avoid the problems I'm reading about (so as to avoid having to clean up after the fact by uninstalling the FF add-ons for NIS and then waiting for the next fix to show up).
I have the same question. The patch got automatically installed last night. This morning I had a "LiveUpdate needs to reboot" message. However, in the mean time I had read this thread and was aware of the issue and so, did not reboot. I've postponed reboot for 24 hours. So, as the previous poster asked, is there anything I can do to make sure my Outlook2007 (yes, I have AntiSpam enabled) and FireFox (3.5.4 - just updated) are not impacted?
Thanks,
MediocreFred.
MediocreFred wrote:
BlebNevus wrote:
I didn't take any action to get this patch, but a pop-up appeared yesterday saying that because of something downloaded automatically in Live Update, I need to restart. I deferred doing so for the maximum time (24 hours), but I'm wondering, first, whether restarting will install and activate the flawed patch, and, if so, whether there's any way to avoid the problems I'm reading about (so as to avoid having to clean up after the fact by uninstalling the FF add-ons for NIS and then waiting for the next fix to show up).I have the same question. The patch got automatically installed last night. This morning I had a "LiveUpdate needs to reboot" message. However, in the mean time I had read this thread and was aware of the issue and so, did not reboot. I've postponed reboot for 24 hours. So, as the previous poster asked, is there anything I can do to make sure my Outlook2007 (yes, I have AntiSpam enabled) and FireFox (3.5.4 - just updated) are not impacted?
Thanks,
MediocreFred.
For both of you:
I wouldn't interrupt the installation -- that could cause a lot worse problems. The thing is, the patch is halfway installed; doing anything to keep it from completing would probably corrupt some important files.
My recommendation is allow the patch to finish installing, then follow the workaround already given on these boards: immediately open Firefox, go to Tools>Add-ons, click on each Norton Add-on and disable it, then close and re-open Firefox.
mijcar wrote:
MediocreFred wrote:
BlebNevus wrote:
I didn't take any action to get this patch, but a pop-up appeared yesterday saying that because of something downloaded automatically in Live Update, I need to restart. I deferred doing so for the maximum time (24 hours), but I'm wondering, first, whether restarting will install and activate the flawed patch, and, if so, whether there's any way to avoid the problems I'm reading about (so as to avoid having to clean up after the fact by uninstalling the FF add-ons for NIS and then waiting for the next fix to show up).I have the same question. The patch got automatically installed last night. This morning I had a "LiveUpdate needs to reboot" message. However, in the mean time I had read this thread and was aware of the issue and so, did not reboot. I've postponed reboot for 24 hours. So, as the previous poster asked, is there anything I can do to make sure my Outlook2007 (yes, I have AntiSpam enabled) and FireFox (3.5.4 - just updated) are not impacted?
Thanks,
MediocreFred.
For both of you:
I wouldn't interrupt the installation -- that could cause a lot worse problems. The thing is, the patch is halfway installed; doing anything to keep it from completing would probably corrupt some important files.
My recommendation is allow the patch to finish installing, then follow the workaround already given on these boards: immediately open Firefox, go to Tools>Add-ons, click on each Norton Add-on and disable it, then close and re-open Firefox.
Additionally, you can then uninstall and reinstore NIS2010 if that is your desire and you will be returned to the earlier build.
Looking at it on the bright side, for the first time in 2 years I can now open NIS with my desktop icon. This saves me from having to log off and back on when the icon doesn't load in my taskbar. Thanks for that at least.
I've been a Norton user for years and I'm a huge NIS 2010 fan; it's awesome, but this is the second time in a row I've been hosed by being picked as an early tester for a new update that broke a perfectly functioning browser.
I'm sure a fix is forthcoming, all I ask is that I be given some sort of mechanism to opt out as a tester. I have had quite enough of that thank you.
@CloudLiam: Would be great if we, the users, would be asked for example at the beginning of the NIS installation if we would like to participate in testing pre-release-patches or not. Just like the opt-out-question for Norton Community Watch. So, everyone who's interested in testing pre-releases could participate while other users who do not like to risk that maybe someting fails wait till the final release.
Maybe a nice feature for the future. Would be great if this would be integrated.
I may be wrong, but this is the biggest response, in so short a period of time, as I have seen on these Boards. Also, many new faces have joined us to express their displeasure. Surely, that is a plus item to come out of an error on Norton's part.
Many posts have complained that Norton didn't test sufficiently, or at all, before releasing this patch to a limited number of clients. Everyone appears to be assuming that anyone using Firefox will have a problem and maybe this is, or is not, true. However, before we jump to conclusions, we should also assume that Norton test their new patches against a standard range of possibilities and this was done in this case. This time Firefox produced an unexpected response. Our answer is fix it quick and send out the result. If Norton do this, is this not exactly what we are now complaining about? A quick fix, which has not been thoroughly tested.
Please give the Norton team time to allow them to test comprehensively, the whole issue and to release the result when they are confident that all is well. Predicting when that will be is for gamblers and should be no part of the solution. On the other hand, as soon as the solution is available, I am sure, as we all should be, that Norton will very promptly let us know and the patch will be made available.
A temporary remedy has been suggested in earlier postings, so no one should have to continue with this problem, but will be able to revert to version 17.0.0.136, whilst waiting for the improved patch.
My own suggestion for a temporary fix, which I haven't tried, because I'm using IE version 8 with Windows 7 version 7100 and NIS 2010, is to go to an earlier restore Point. Perhaps someone who has tried this can tell us if it does help.
I think those of us who have been involved in testing NIS beta versions will agree that the Norton team are 100% dedicated to producing the best product available anywhere and fixing even minor issues, which this present issue obviously is not, as quickly and as effectively as is humanly possible. That this problem was not seen during their testing is a very unhappy event for all those on the Norton team and a blow to their prestige which, I am sure, they will try very try very hard to avoid in the future. We all know how difficult it is to continuously get things 100% right, especially when dealing with software, and, when a glitch appears, I think it is a little unfair for us to complain that we don't wish to be Beta testers etc. We haven't seen our security compromised; we've seen a loss of some facilities which we were enjoying. We have a way to restore these temporarily and I hope that we can be patient, knowing that the team are working day and night to come back with the perfect solution for us.
drshlomo.
I will say one good thing about this patch. It seemed to have a positive impact on the longer boot time with NIS 2010.
My PC seems to start up quite a bit faster now.
I plan to wait patiently for the fix. I haven't uninstalled anything and I don't plan to.
is this an issue with firefox 3.5.3 or is it only with the new one cause i still have the old one installed or is it an issue with the norton update
and i havent got the pop up yet for the update and now im scared to turn on my pc :-\ im on my lappy now
I believe the patch has been withdrawn until it is fixed and tested.
You shouldn't have any problems with your PC at this point.
naidoo wrote:is this an issue with firefox 3.5.3 or is it only with the new one cause i still have the old one installed or is it an issue with the norton update
Check back in this thread but I think you will find people who have the 5.4 version and have the problem.
To the best of my knowledge the version update is no longer on live update; if you find you have got the 17.1.0.14 version then you can try uninstalling and reinstalling from the full 81MB download:
New NIS 2010: Click on this link NIS 2010 which should still be on the 17.0.0.136 versopn.