WOW! Reading the forums, this problem doesn't go away. What's the deal google? Norton not doing something you are requiring? The Norton toolbar works fine in IE & Firefox, but still doesn't work in the latest version of chrome. I can even add a new wrinkle. After installing Norton Security's chrome extensions, not only is the Norton toolbar missing when opening a new tab, the bookmarks toolbar does display, even though I haven't selected this toolbar?? Fortunately there's a guaranteed solution for programming incompetence. Uninstall the defective program.