Today, after bout 3 weeks of my MacBook sitting idle, when I turned it on and went to Safari, a pop up asked to load Norton Extensions. After following the directions, nothing happened. I updated thru LiveUpdate and started safari again.... with the same results...nothing. Note: The tool bar and extensions worked last time I used the laptop.
I did a live chat with 3 Norton technicians, only to have our remote control sessions disconnect. During the process, the first technician uninstalled my norton and reinstalled. The second tried many things before turning it over to his supervisor at which time we were disconnected again.
After all this, with no support remaining, my norton was not installed.... I reinstalled it again by myself and it is working..... BUT the toolbar and extensions ARE NOT.
Any suggestions?