Norton Toolbar & Identity Protection Missing

I recently installed Norton 360 Premier (Version: 21.1.0.18) ["upgrade" from previous NIS] on both my desktop and laptop computers.

They both run Windows 7, 64-bit

When I open Chrome on my desktop, the "Norton Toolbar" and "Identity Protection" are there - but neither of those are present when I open Chrome on my laptop.

They have the identical Settings from the Norton 360 main window.