Norton toolbar - Identity Safe not compatible with Firefox 6

I live in Switzerland and have NIS purchased on line the Symantec UK. 

 

I downloaded FF6 against my better judgment because I checked with the Norton forums and saw that I only needed to do a Live Update, reboot and all would be fine.  Of course I must go through the same hassle each time FF has a new version.

 

Anyway, I have tried every thing and it does not work.  I do have the latest version of NIS 11 etc.

 

Does living in Switzerland prevent me from getting the patch/update?

 

I do not know what to do - please help.