Norton Toolbar missing and

HI,  and thank you all so much for the help with my previous issue.

 

It seems that my Norton toolbar is missing  with the safe search.

And I tried to log in to my account from the little icon with the green check, but am getting  a message  "We are unable to proceed with Norton Account at this time. Please try again later."

 

Any ideas on how to rectify these?  I have Vista and FF 22.

 

Thank you all so much.