I keep getting that the Norton Toolbar/Identity safe stand alone product is incompatible with Firefox 27.0.1 and Firefox 28. I saw where Norton said that it was compatible and what versions of Norton identity safe were compatible, but I still receive in the addon that it is incompatible. I am running Firefox 28, Norton Toolbar/Identity safe 2014.6.0.27. I have uninstalled both products and tried updating both products with no success. Could someone please tell me what could be the problem?