Norton two factor authentication security key supported devices

I have a Yubico Key the YubiKey 5C NFC and I'm trying to add it to my Two factor Authentication as backup. It shows plug in and push the button. When I do that noting happens. It just shows that same picture plug in your security key. I've tried on a couple different ports and nothing. I can set it up with the Yubicokey Authenticator, but it won't setup direct to the key. So are these keys supported? 

Thanks.