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You can download the Norton Removal Tool using Firefox from here. Run it, then reinstall N360.
Let us know if this works please.
I cannot download from that site. I get a message that “firefox can’t establish a connection to the ftp server”.
Can you do a google search for ‘norton removal tool’, you should get it from there.
WOW. I was figured it out. I’ve downloaded the removal tool and ran that. Rebooted the computer and EVERY problem I had seem to now be gone. I think it was causing a conflict with the firewall that was preventing certain programs from accessing the internet. I think I’m all set now. Hopefully when I reinstall 360 I won’t run into anymore issues.
Great, reinstall and let us know. Remember to mark as solved if everything is OK. Al the best!