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<< Being instructed to update to 360 v.2., I did so and my computer would not connect to the internet via any of my accounts - my work ISP and MSN. >>
I've seen some other references here to this happening but not sure if it was solved or not. Hang on for some more help!
Meanwhile I certainly would not would not reinstall your systems from scratch!
How did you get your copy of Norton 360 ver 2? Did you download it or go out and buy it? Was your copy of version 1 (I assume that is what you had previously) still within its subscription period?
Some more information will help -- support here is really good.
Thanks for response. I downloaded 360v2 within subscription period which runs out Aug. We have another subscription for 3 computers thru husband's work that says it expires Jan 2010! We downloaded 360v2. it once we could access internet after removing 360. We've done it several times.
I'll have to get back to this once i have the error messages I recorded and i'm on that computer. I just hate using dialup but will be going to satellite in a couple of weeks. In the meantime, we still need this.
Hear from you later.
Satellite should a major improvement!