Norton Utilities 14 will not start from the start menu or from Desktop. Only from the system Tray

I’m running Windows 7 Pro. I’m running Norton Utilities 14 Version 14.5.0.116. If the icon is on in the system tray. Norton Utilities 14 will not start from the Start Menu or the Desktop short cut. It will only start from the system tray. If you close the system tray icon then Norton will start from the Start Menu or the Desktop short cut. As soon as you start from the the start menu or the desktop it puts the icon back in the system tray. Now everything starts all over again. This is repeatable since I have two computers and both do the same thing. Any Help on this issue?? Is there a hot fix for this issue??