Ok....1st fail = Restart service 2nd fail = Take no Action 3rd Fail = Take no Action
Log On Tab = Local System Account
Eventvwr =
Log Name: Application
Source: SpeedDiskService
Date: 6/22/2011 1:33:04 PM
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Jeff-Laptop1
Description:
The description for Event ID 0 from source SpeedDiskService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
SpeedDiskService:6516:5568 Ok.
Service received OnSessionChange notification
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SpeedDiskService" />
<EventID Qualifiers="0">0</EventID>
<Level>0</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-06-22T17:33:04.000000000Z" />
<EventRecordID>81108</EventRecordID>
<Channel>Application</Channel>
<Computer>Jeff-Laptop1</Computer>
<Security />
</System>
<EventData>
<Data>SpeedDiskService:6516:5568 Ok. </Data>
<Data>Service received OnSessionChange notification</Data>
</EventData>
</Event>
one that say ERROR =
Log Name: Application
Source: SpeedDiskService
Date: 6/19/2011 9:53:06 AM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Jeff-Laptop1
Description:
The description for Event ID 0 from source SpeedDiskService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
SpeedDiskService:4196:9904 Error! LastErrorCode: 1060
Cannot open service
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SpeedDiskService" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-06-19T13:53:06.000000000Z" />
<EventRecordID>79721</EventRecordID>
<Channel>Application</Channel>
<Computer>Jeff-Laptop1</Computer>
<Security />
</System>
<EventData>
<Data>SpeedDiskService:4196:9904 Error! LastErrorCode: 1060</Data>
<Data>Cannot open service</Data>
</EventData>
</Event>
Error report were 3
Information report were 203
Thanks
Jeff
erik_carlstrom wrote:
Go to Start > Run > services.msc and press OK. Look for the Norton Speed Disk Service. Is this service started? What is the Startup Type? Click on the Recovery tab. What are the First failure, second failure, and subsequent failure options set to? Click on the Log on tab. What is this set to?
I'd be interested to see if there's a Windows Event log entry as well. Try the following:
Attempt to start a defrag in Speed Disk
Wait for the hourglass to complete
Go to Start > Run > eventvwr and click OK
Expand Windows Logs
Click on the Application log
Look for any entries where Norton Speed Disk Service is the Source, if you find nothing search the log for items that mention Speed Disk.