I have been diligently using Norton Utilities 15 to keep my computers operating efficiently and was quite pleased with the software until this evening. The registry defragment compacted 80%, which I thought was strange, but didn't real ize what a mess it was creating. I have been unable to use that computer since. The BSOD came up, my computer shut down and I'm stuck. I loaded the Windows 7 Pro disk and have gone as far as looking at the System files Default, Sam, Security, Software and System. While I don't have the .rmbac file extensions, I do have .rmbak file extensions. Are they the same? I've renamed the files with .bad extensions, but I don't know what steps to take next. Please help! I have a major project due on Wednesday and I have now lost everything I did today!
I have an HP Pavilion Intel Core 2 Quad 8GB PC with Windows 7 Pro 64-bit OS. I can't use MS-DOS command prompts, since I can only access the X: drive. I'm unable to change the directory to C:\windows, which is not good. Does this mean I have to reload the OS? If you know what to do to fix this, please post a solution as soon as you can.