Norton Utilities 16 Failing to Find Redist.msi

Archive
1

My Norton Utilities 15 came up with an error message when runing the one-step optimization, Error 1706, it failed to find the path to "Redist.msi".  Since Norton Utilities 16 was available, rather than fix it I just upgrade to 16, thinking it would fix things.  It didn't.  It still tries to find it, fails, and then runs but I'm sure it doesn't run completely or something.  I have unintalled and reinstalled.  I have also used the Norton Removal Tool even though it did not list Utilies 15 or 16 as something it removes.  How can I fix this?

 

Thanks. 

 

2
tcwatkins wrote:

Huh!  It fixed itself after 3-4 weeks.  Just stopped doing it.  Well, thanks for all the help guys. 

Hi,
That .msi file is a microsoft file and may have been replaced when you did a windows update. It's used by your Norton product but it isn't provided by Norton.

Stay well and surf safe

3

My Norton Utilities 15 came up with an error message when runing the one-step optimization, Error 1706, it failed to find the path to "Redist.msi".  Since Norton Utilities 16 was available, rather than fix it I just upgrade to 16, thinking it would fix things.  It didn't.  It still tries to find it, fails, and then runs but I'm sure it doesn't run completely or something.  I have unintalled and reinstalled.  I have also used the Norton Removal Tool even though it did not list Utilies 15 or 16 as something it removes.  How can I fix this?

 

Thanks.