norton utilities now no keyboard

please help!

 

i just got internet security 2011 with norton utilities included.  while doing first scan with utilities my usb wireless keyboard (logitech) stopped working.  i'm typing on an on-screen keyboard.   batteries are good....uninstall keboard restart reinstall keyboard didn't work.....even uninstalled norton utility still doesn't work.  also redownloaded software from logitech.  nothing works :(    sorry for no caps and short sentences.

 

please help, i'd really appreciate it!  happy thanksgiving!