I ran into the problem that registry defrag corrupted the registry and the pc would no longer boot and all normal repair mechanisms failed. Found a solution to rename the five reg files in another thread (would have posted there, but the REPLY button is grayed out)
The last message in that thread (from symantec, see below) indicated the problem was fixed, gave the new version needed, but my smart update runs and doesnt give me any updates.
I am at version 14.5.0.116.
This response claims I need 14.5.0.118 to get around the bug.
<last email of other thread below>
Re: Norton Utilities 14.5 crashes Windows 7 after Registry defrag...please help?
01-21-2010 07:46 PM
Yes, this issue has been fixed. You need to run Smart Update in order to update the revision to 14.5.0.118. Once applied the problem will not recur.
Erik
Technical Product Manager
Symantec Corporation
Technical Product Manager
Symantec Corporation