I bought a laptop. Then, I bought online Norton Utilities (licensed for 3 installations). I downloaded and installed it; I think I activated it but I‘m not sure. After a couple of weeks I found out the laptop was slow for my use, so I decided to return it and buy a faster one. Before returning the laptop, I made a backup, and uninstalled Norton Utilities while the internet was connected, assuming the uninstallation will update my Norton account.
I returned the laptop, and bought a new (faster) one. Using the already downloaded Norton Utilities (it was in the backup of my returned laptop), I installed it in the new laptop, and then I activated it.
Checking my Norton account, does not show in the registered Products page, but it still is in the Order History page (order status = closed).
Any help would be appreciated.