norton utilities

Hi I tried to install Norton Utilities 16.(on trial basis)

During the install process I got an error telling me the windows drivers were incompatible. There is a support button but it didn't work.So here I am.

What do I need to do? I'm running Windows 8.1.Have a subscription to Nortons 360 Premium.

Is it as simple as a driver update?

Point me in a direction

Thanks