Hello! Since the upgrade to v22.6.0.142, recently starting this month when I go into PERFORMANCE -> GRAPHS and the graph appears after a few moments, NIS crashes. It's occurred a couple times now. Only one other time when I viewed the Graph, it did not 'break'. So it is sporadic. Attached is the screen from Action Center -> Problem Reports or the two instances (Norton Stopped working.PDF).
Once I acknowledge 'this program needs to close' message box, Norton will close and then restart again on its own. I have the green checkmark in the Systray. There are no other problems with Norton at all as far as I can tell...updates, scans, view logs, opening other options that I normally go into-not a problem. Below are the details (abbreviated) of this particular error from my Windows 7 Professional Action Center -> View Reliability History -> Critical Events -> Details:
Faulting Application Path: C:\Program Files (x86)\Norton Internet Security\Engine\22.6.0.142\nis.exe
Problem Event Name: APPCRASH
Application Name: NIS.exe
Application Version: 13.1.0.74
Application Timestamp: 56ba9bae
Fault Module Name: SYMHTML.DLL
Fault Module Version: 10.1.0.91
Fault Module Timestamp: 56ce7f77
This file description is known as SYMANTEC HTML INTERFACE. Just curious, has anyone else experienced this?
Ted