Norton VPN problem: change connection settings option disappeared

[bjm]

@Napoleon

Different users with the same version of Norton 360 have a VPN protocol switch, some do not, some had it initially, but then it disappeared. Everyone should have it, since some countries block the WireGuard and OpenVPN protocols, and without a switch there is no technical possibility to use Mimic, which is resistant to this. And parallel installation of Norton 360 and Norton VPN is impossible.

Hello @Napoleon
What’s your Norton product?
Norton 360?
Norton VPN Plus/Ultimate?
Norton Ultra VPN Ultimate?

and what does Norton support say about missing protocol settings?

and the picture here with “VPN protocol settings” is from your/whose Norton 360 v25.3.9983?
I do not have “VPN protocol setting” with my Norton 360 v25.3.9983
I imagine Norton VPN Plus/Ultimate users have “VPN protocol settings”.
Is this pic here from Norton VPN Plus/Ultimate?

@Napoleon

All protocol files are available in the installation folder, but there is no VPN protocol switch.

what’s the path to the protocol files?

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Maybe, when Norton VPN Plus/Ultimate were released…Norton removed “VPN protocol settings” from Norton 360 to differentiate their offerings. IDK

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VPN protocols: 7 types and comparisons here

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Norton product branding/offerings/entitlements may vary by geo-location/country & by vendor.