I says it is connected but the wgTunnel does not appear unless I open the VPN and change the Region several times. It is very frustrating. I have tried uninstalling and reinstalling and looked for fixes not only here but on other sites but nothing seems to work. I am going to look at other VPNs if you can't fix this. I am not the only one frustrated with your VPN. I wouldn't be so angry if this was the first problem but it is NOT. Thank you.
When I have the VPN active and I click on the network icon in the system tray I see NortonSecureVPN Internet Access. As Norton VPN only uses WG Tunnel the two messages should be interchangeable. Either one indicates that VPN is active.