Norton will not let me remove desktop icon

Norton 360 for Windows
1

Norton will not allow me to move desktop icon to a desktop folder or even just remove the shortcut. I don’t want it on the desktop as it is already running in the tray. It will replace the icon after every windows restart and I don’t want it. how can I fix this?
version number:

OS details: Windows 11

What is the error message you are seeing? no message

If you have any supporting screenshots, please add them:

2

if you right click on your desk top, selelect view, select align to grid may wok - it used to but I have noticed of late, Norton puts icon where it wants & if you want or not.

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@jeff_crouch This is some AI generated info for you. Keep in mind that AI does make mistakes. Let us know what success or lack of it with the suggestions:

AI Overview

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To stop Windows 11 from automatically creating desktop icons, you can disable the “Auto arrange icons” setting, prevent specific programs from adding shortcuts, or adjust permissions for the desktop folder. You can also prevent unwanted shortcuts from being created during software installation by carefully reviewing installation options and unchecking the “create desktop shortcut” box.

Methods to prevent automatic desktop icon creation:

  1. 1. Disable “Auto arrange icons”:
  • Right-click on the desktop.
  • Select “View”.
  • Uncheck “Auto arrange icons”.
  1. 2. Prevent programs from adding shortcuts:
  • Navigate to the desktop folder in File Explorer (e.g., C:\Users\<YourUsername>\Desktop).
  • Right-click the folder and select “Properties”.
  • Go to the “Security” tab.
  • Click “Edit” and then select the user account.
  • Under “Permissions”, find “Full control” and check the “Deny” box.
  • Click “Apply” and then “OK”.
  1. 3. Uncheck the “Create desktop shortcut” option during installation:
  • When installing new software, carefully review the installation options.
  • Look for a checkbox labeled “Create desktop shortcut” or similar and uncheck it if you don’t want a shortcut created.
  1. 4. Registry edits (for specific programs like Edge):
  • For programs like Microsoft Edge, you can make registry changes to prevent shortcut creation.
  • For Edge, you can create a registry entry to disable desktop shortcut creation.
  • Navigate to the appropriate registry key (e.g., HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\EdgeUpdate) and create a new DWORD (32-bit) value named CreateDesktopShortcutDefault and set its value to 0.
  1. 5. Delete .LNK files or redirect shortcut creation:
  • You can schedule the deletion of .LNK files (shortcuts) in the C:\Users\Public\Desktop folder.
  • Alternatively, you can redirect the creation of shortcuts to a different folder.
  1. 6. Group Policy Editor (for preventing changes):
  • You can use the Group Policy Editor to prevent users from changing desktop icons or creating new ones.
  • Press the Windows key + R, type gpedit.msc, and navigate to User Configuration > Administrative Templates > Windows Components > File Explorer > Personalization.
  • Double-click on “Prevent desktop icons from changing” and enable it to prevent changes.

SA