hello, i just bought a new lenovo and added it to my norton security (3rd computer on subscription) and i immediatly installed norton when i got it. throughout the installation norton deleted the mcafee trial that was already on the computer. since i did this i have expierenced a couple large errors. NIS has only worked after the installation when it auto opens. if i close norton it will not open via start or the desktop icon. also my computer will not update and recieves windows update error 80070002 everytime i try (have followed windows solution to the problem and deleted the datastore files) i am looking for a solution that does not involve reinstalling windows considering i have only had the computer for 5 or 6 days. also note that i did a system image backup through lenovo solution center before installing norton (not sure if you need that info)
hello, i just bought a new lenovo and added it to my norton security (3rd computer on subscription) and i immediatly installed norton when i got it. throughout the installation norton deleted the mcafee trial that was already on the computer. since i did this i have expierenced a couple large errors. NIS has only worked after the installation when it auto opens. if i close norton it will not open via start or the desktop icon. also my computer will not update and recieves windows update error 80070002 everytime i try (have followed windows solution to the problem and deleted the datastore files) i am looking for a solution that does not involve reinstalling windows considering i have only had the computer for 5 or 6 days. also note that i did a system image backup through lenovo solution center before installing norton (not sure if you need that info)
We are getting a new computer that will have a trial version of Trend Micro security on it. Unfortunately, we could not decline this option. We want Norton and have a 3 license version of NIS with only one used so far, so we can install NIS. But what is the procedure for uninstalling the Trend Micro 30 day trial? Is uninstall from the control panel enough? We don't plan to use the trial at all, but I wonder if there are other removal tools from Trend Micro that we should use and if so, where would I find them?
We don't have the computer yet; we just ordered it.