NortonDNS Configuration 1.0.2 - Unable to query the Norton DNS servers. DNS queries may be hijacked

I have just upgraded to version 1.0.2 from beta. Since doing this I keep getting the following log enteries that I never received before :-

 

 

Unable to query the A record on Norton DNS server 198.153.194.1. This operation returned because the timeout period expired. 
Unable to query the Norton DNS servers.  There may be a connection problem or DNS queries may be hijacked
Unable to query the A record on Norton DNS server 198.153.194.1. This operation returned because the timeout period expired.

 

Unable to query the Norton DNS servers.  There may be a connection problem or DNS queries may be hijacked.

 

Any ideas?

 

Regards

 

Colin UK

Hi Colin,

 

Sorry for the delayed response.

 

Can you confirm if you are still receiving the above messages you listed.

 

Thanks,

 

JerryM

Norton Forums Administrator

Symantec Corporation

I have just received this error message again today.  Any ideas?


12-04-2010 10:36:47 - Unable to query the TXT record on Norton DNS server 198.153.192.1. This operation returned because the timeout period expired.
12-04-2010 10:36:47 - Unable to query the Norton DNS servers.  There may be a connection problem or DNS queries may be hijacked.

Were you using this computer at a wifi hotspot such as Startbucks, McDonald?

 

KhanhT

No I was using my home wifi. I am still getting this message.

Collin,

 

Could you try running a tracert and nslookup on both Norton DNS servers?