I have just upgraded to version 1.0.2 from beta. Since doing this I keep getting the following log enteries that I never received before :-
Unable to query the A record on Norton DNS server 198.153.194.1. This operation returned because the timeout period expired.
Unable to query the Norton DNS servers. There may be a connection problem or DNS queries may be hijacked
Unable to query the A record on Norton DNS server 198.153.194.1. This operation returned because the timeout period expired.
Unable to query the Norton DNS servers. There may be a connection problem or DNS queries may be hijacked.
Any ideas?
Regards
Colin UK
JerryM
November 23, 2010, 12:08pm
2
Hi Colin,
Sorry for the delayed response.
Can you confirm if you are still receiving the above messages you listed.
Thanks,
JerryM
Norton Forums Administrator
Symantec Corporation
I have just received this error message again today. Any ideas?
12-04-2010 10:36:47 - Unable to query the TXT record on Norton DNS server 198.153.192.1. This operation returned because the timeout period expired. 12-04-2010 10:36:47 - Unable to query the Norton DNS servers. There may be a connection problem or DNS queries may be hijacked.
KhanhT
December 14, 2010, 9:35pm
4
Were you using this computer at a wifi hotspot such as Startbucks, McDonald?
KhanhT
No I was using my home wifi. I am still getting this message.
Collin,
Could you try running a tracert and nslookup on both Norton DNS servers?