I purchased
NortonLive™ Spyware and Virus Removal for $99.99. But I don't know how to run the program on my Mac as there were no links and I cannot find anywhere to download NortonLive. Please help.
This product is a service, not a product you install. See information here. https://ca.norton.com/products/spyware-virus-removal Scroll down to the FAQ's for information about this product. You need to contact a Norton customer service rep to have them remotely access your computer to perform this service. And it is $99 per incident, not a one time payment.
If you already have Norton 360, you have this service already available for no extra cost if you have Automatic Renewal enabled for your 360 subscription. See here. https://ca.norton.com/virus-protection-promise?lsModal=1
If you feel you have purchased this in error you can contact Norton Support to request a refund. www.norton.com/contactcs If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human.