Nortons 2012 started getting error message

started yesterday,  I been getting  the following error:-

 

Norton Internet Security
19.8.0.14
Error: 3048, 3
Microsoft Windows XP
2600.xpsp_sp3_gdr.120504-1619
Norton Autofix Results: 0 item(s)

 

I tried the eraser tool the error page link said, but today it appeared again.

 

Can you tell me what has caused this to come up now?

 

I can't see any error in the products history to give me any clues on what caused it.

 

thanks

 

 

Shirl