I have entered a specific website to block on all the users of the children's computer, and I saved it, and it appears as if it should be working. However, the site is not blocked when anyone tries to bring it up. I am also not able to see any web history under my children when I look at that tab. What is going on. I had this same problem last year. You are not giving the service that we are paying for if sites aren't being blocked. The time restriction is working, but not the blocked sites. Help!
For the record, I can uninstall and reinstall any program that accesses this website and it still does it.
Sometimes it will show up as a svchost.exe accessing that website.
I'm about to rebuild my computer, because I have no other options.
I will never buy a norton product again.
Hi ServerFailure,
Please try the following steps to block the website:
- In the main window, click Settings.
- Under Detailed Settings, click Firewall.
- In the Firewall window, on the Traffic Rules tab, click Add.
- In the Add Rule window, select Block and click Next.
- Select Connections to and from other computers and click Next.
- Select Only the computers and sites listed below and click Add.
- Select Individually and enter the IP address or the name of the website in the text box, and click OK.
- You should now be able to see the entry in the Add Rule window. Click Next.
- You can choose the type of protocols you want to block from the list of options (specifically or All). Then select All types of communication (all ports, local and remote). Click Next.
- In the Add Rule window, select Apply this rule. You can also choose to Create a Security History log entry. Click Next.
- Enter a name for the new rule and click Next.
- A summary of the settings for the newly created rule is displayed. Click Finish.
The new rule is listed in the Traffic Rules tab.
Click Apply, and then Close.
Do let us know if this helps in resolving your issue.
Hi ServerFailure
You should remove your case number for security reasons you have 60 minutes from the time you posted use the drop down menu on the right hand side with options in it and select edit.
Do you know what the virus is called, do yu have any other on demand scanners?
ATB
intesec