I have a new Windows 7 computer that was bought over a year ago, but not used for the first time until recently. After the trial version of NIS expired, I renewed with a key that I bought from a retailer. I have used Live Update fairly frequently (since its on a data limited broadband plan), but recently it updated only 7 of 8 updates. The update that failed to complete after trying a few times is "Norton 2011 Virus Definitions X64"
I figured that when I entered the new key for NIS 2013 that Live Update would update the version from the trial. Apparently, that is not the case. Must I reinstall NIS 2013 to overcome the glitch? Or, should I manually download the current upgrade from Version 18.7.23?
Also, I understand that the newest version of NIS doesn't allow the virus definitions to be downloaded and updated offline. Is that correct? Since I have limited internet access that is an important feature.
Thanks in advance for your assistance.