Not possible to delete account?

Hi, when trying to delete my account from family.norton.com, it does not delete. Apparently something is happening, but I keep getting back the screen with button 'delete account'.

Does this has to do with your performance issues?

Please advise how to delete my account.

 

That is correct, some of the actions are going through just fine, others are timing out on the backend call so you may get the behavior you are describing.