I lost my 360 after I downloaded the removal tool and removed it from both my laptops, nothing allowed me to reinstall so as there was only a month or two left on my subscription I bought and downloaded 360 Premier.
90% of the time nothing happens when I click on any part of Norton so no updates, no scans etc. etc. are available on any of my laptops. I contacted Norton on the Norton Chat about it and they took over my screen and after half an hour managed to get it working. That was 5 days ago and has not worked again since. Impossible to contact them on live chat now !!! This is driving me crazy and I have too much valuable information on both my laptops to risk losing to a virus hence the reason I bought 360 in the first palce.
What the hell do I do now?