In a separate thread Rajinikanth introduced the new Norton Power Eraser 4.3.5.28. However, it seems this tool can't run on older computers. Whereas the prior version(s) runs fine on my XP Pro Sp3 computer with SSE only CPU instruction set, the 4.3.5 version crashes immediately with the following error report in the EventViewer:
Faulting application npe.exe, version 4.3.5.28, faulting module npe.exe, version 4.3.5.28, fault address 0x000d7ac6.
And, as expected, NPE 4.3.5 runs just fine on my Windows 7 computer with SSE2 CPU instructions set.
If the new NPE tool requires SSE2 instructions, is there a way to continue using the old NPE version? Currently the update seems to be mandatory.
Please Norton/Symantec, can we get some clarity here. This looks very much like the problem experienced with other recent updates, which made me abandon NAV on my old computer (in favor of avast). Thanks in advance for a clear to the point reply directly from Norton/Symantec Support.