<<NRnR Tool download times out - reason FTP? >>
Comcast residential is my internet provider.
Was trying to install Norton 360 on my 3 Vista machine and 2 Windows 10 machines.. Successful on 4 of the 5 computers and each time, the installation of Norton 360 automatically initiates removal of existing Norton Security.
On the 1 machine (Vista) with NIS v17.xxx , downloading and installing Norton 360 stalled and warned that I had to manually remove previous versions of NIS. Tried to do so with control panel remove programs, but that didn't take care of it. Norton help said I must run the Norton Removal tool or they could remote connect to machine and do it. I balked, confident that I can help myself.
I went to Norton site to download the Norton Removal Tool and encountered a time out (I noticed that it had re-directed me to FTP something symantec)
a. What is the cause of blocking this attempt at FTP connection?
b. What should I try next?
c. Should I surrender to Norton and do a remote connect? <<always scares me>>
Embarassed near Seattle.