I have read several threads on this subject and understand that it is supposed to work...however, it isn't working for me.
I start out installing NIS 19.8. If I then install NIS 22.7 I get a screen with "Preparing upgrade Please Wait...", then prompted to reboot and all is well.
If instead of NIS 22.7 I install NS 22.7 I get a screen that flashes for a split second - can't read it all but do see "Saving settings" on it. Then another window appears with "Another Norton product has been detected and is being removed now.", then prompted to reboot and a clean install of NS 22.7 is done WITHOUT any settings being saved.
Any ideas on why this is happening?
Thanks
PS: My NIS sub expires in about a week and I have already purchased NS - will this new NS key work for NIS if I can't get this figured out?