NSM prevents browsing to all but allowed sites

 

I have two identical machines both displaying the same problem.  When NSM is installed it is not possible to browse to all but those sites listed in Specific Web sites to allow.  This behaviour occurs even if Web Supervision, time blocking and Time Supervision are disabled.  The time zone is correctly set.

 

I have noted the unresolved problem mentioned many times in the forum about Java version 7 and have removed it and installed JRE 6.32.  NSM has been uninstalled and reinstalled three times.

 

  • The OS is Windows 7 Pro SP1 Build 7601
  • The browser is IE9.0.8112.16421
  • The child’s user account type is Administrator
  • The NSM version installed is 2.3.0.2
  • There are no other Norton/Symantec products installed
  • The AV product installed is TrendMicro Worry Free Business Security 7.0 SP1 Build 2435