NSwB Stops working or Not respoding

Hi All helper smiley

Hope you have a little patience with my explanation. I have NO Idea what is it that initiated the following issue !

I use NSwB since 2 years with no problems, last week it stopped working and every time I try to update or run a scan it freezes (Not responding/ NSwB stopped working)? The only task I remember I did, before this happened, is to run the defragmentation in  NU16 , but I stopped because it run for long time.

Every time I started IE11 I had the same problem (Not responding).

I run all possible Norton tools offered - NPE, Recovery tools = NO Virus was detected. I also used N remove and reinstall - No change - ; lately I than removed my IE 11 & 10 but IE9 is now the ver.I have left.

I can use my left IE9 for browsing perfectly till the moment I try to open NSwB or try to make a life update.

My System runs Win 7 Home premium with SP1.

some messages I got during my attempts -- " Web problem customization NSwB stopped working"  or "long-running script ...Stop"  -  "you need Win 7 SP1 or 2008 R2 SP1"  "code 9C59 unknown error"

Thanks for your understanding and patience and forgive my confuse letter. Hoping to get some possible solution for this issue.

Best regards

PS: I was thinking of contacting Norton support for paid online repair, but I read in the forum that it had done things worse in some cases, so I preferred to wait.