Hello all
I'd be grateful if anyone could offer some advice on the following please?
I've installed Norton Internet Security (version 17.7.0.2) today, along with Norton Utilities 14.
I'm using Windows XP Professional SP3, with no other anti-virus software installed (I was previously using Kaspersky).
NIS appears to be working fine. However, I can't access NU14. There is no NU icon in the system tray, although task manager reports the nu.exe process is running.
When I try to start NU from the start menu or desktop icon I get the following error, and NU fails to start.
All attempts to start NU14 from the start menu or desktop icon are resulting in the following report in NIS.
Category: Norton Product Tamper Protection
Date & Time,Risk,Activity,Status,Recommended Action,Date,Actor,Actor PID,Target,Target PID,Action,Reaction
21/07/2010 00:04,Medium,Unauthorized access blocked (Allocate Virtual Memory),Blocked,No Action Required,21 July 2010 00:04,C:\WINDOWS\EXPLORER.EXE,1940,C:\Program Files\Norton Utilities 14\nu.exe,3664,Allocate Virtual Memory,Unauthorized access blocked
Kind Regards
Ash