"Offline" in NIS 2012 Systray Icon

Most of the day today, there was an "X" on the NIS icon in my systray.  When I hovered over the icon, it said, "Offline".  However, I was online all day! 

 

Much later, perhaps after a reboot, the "X" was replaced with a check mark and "Offline" was replaced with "Norton Internet Security". 

 

At some point today, I clicked on Support>Get Support in the NIS 2012 window and Norton AutoFix said it repaired my installation.  The only detail I could find on this was:

 

Norton Internet Security
19.2.0.10
Error: 0, 0
Microsoft Windows XP
2600.xpsp_sp3_gdr.101209-1647
Norton Autofix Results: 1 item(s)
Installation :: Success

 

Does anyone know exactly what was fixed?

 

Is this related to the problem of NIS 2012 saying it was "Offline"? 

 

Thanks.