OMG Locked out

Here's one ofr you. I had to carry out a 'Refresh; on my daughters Windows 8 laptop which removed Norton. Not a problem i thought. I will reinstall.

Go to Norton Studio & log in :)

Go to Manage asks for log in again :]

Need to download wants to install on new key:[

Try to log in via account to reinstall onb existing key & get the message 'Sorry you tried to log in too many times. Wait 1 hour'

??????? :(

Try to get help, cannot as you need to log in to get help!

Taking in to account how many pages on Norton require log in what are you playing at?

I now have a completely unprotected & therefore useless Windows 8 laptop (it is app based so everything is online!) and an locked out of my account on my other computers.

Anyone know how to get around this one?

Well done Norton, a very well thought out system - NOT :smileymad:

 

Here's one ofr you. I had to carry out a 'Refresh; on my daughters Windows 8 laptop which removed Norton. Not a problem i thought. I will reinstall.

Go to Norton Studio & log in :)

Go to Manage asks for log in again :]

Need to download wants to install on new key:[

Try to log in via account to reinstall onb existing key & get the message 'Sorry you tried to log in too many times. Wait 1 hour'

??????? :(

Try to get help, cannot as you need to log in to get help!

Taking in to account how many pages on Norton require log in what are you playing at?

I now have a completely unprotected & therefore useless Windows 8 laptop (it is app based so everything is online!) and an locked out of my account on my other computers.

Anyone know how to get around this one?

Well done Norton, a very well thought out system - NOT :smileymad: