one click support freezing 2nd time around,this pop up happened 1st time !

Hi

I had been reading the One click support with IE8 issues so thought I woud start a new thread.I have just installed IE8 and saw these threads about one click and thought I would see if mine works.Ok first time  When it started to load it froze only a little then next came this pop up(sorry you have to wait for it to be ok'd)

one click pop up.JPG

Not understanding the pop up I figured it was ok to proceed.I got through to one click support.On the 2nd try it froze and never got past the freeze (I gave it 3-4mins maybe not long enough?)

Not a issue for me as I don't use One click,I forget its there and use the web based support! My other computer has IE7 and One click is ok