I am having the following problem with my computer and looking for input on how to resolve these issues:
1. fast blink on and off of the hourglass next to my cursor as if the computer is trying to open a new program-it never does
2. internet explorer will not open, but firefox will-and works fine
3. norton speed disk will not open-
4. when I click on the norton protected recycle bucket icon on my desktop I get the following message: unerase wizard-
could not make communication link with norton unerase protection service-
5. when you hold the left mouse button on the highlighted bar on the right side of the screen to move the page up and down- the screen keeps refreshing as it moves instead of just moving-
I tried one click support in Norton Internet Security 2010 and this is the message that I get on the screen-
Auto Fix Results
(checkmark) Remote procedure call(RPC) service disabled
status:fixed
(checkmark)Terminal services disabled
status:fixed
(x in a red circle) filter driver error
status: not fixed - gives me the option to fix
(x in a red circle) windows firewall conflict
status: not fixed
I ran the option to fix the filter drive error but it didn't seem to correct the problem
I am running windows XP sp2 version 5.1 with a raid setup(mirror)
Is this a problem with norton or a partially corrupted windows xp
I was able to run scan on norton internet security and there were no viruses.
I also ran the microsoft malicious software removal tool march 2010 and did a complete scan of my system-took about 2 hours-
no malicious software was detected-
any help or ideas on how to correct the problem would be greatly appreciated