Ongoing trouble using HTML file for Safe Web Verification.

Greetings, I have 7 verified sites with Norton Safe Web,  I tried adding 2 more this morning.  Although the uploaded html files were a breeze (and yes, they are uploaded and show up when I check the link),  I get the error message that the site cannot be verified. 

This is very annoying, and I believe this has happened almost every time I have entered a site to Norton Safe Web over the years.  There seems to be something wrong on your end, and it is silly that we have to either suffer with a gray question mark on our site, or else come and beg you to manually check our site so that we can get a green OK sign. 

 

I think the system is a good one, but I wish it were more user friendly for web owners.