Online Back Up

  This site is so difficult to navigate.  It took me 20 minutes just to find this message site.

 

     I have online b/up.  It backs up every day.  How and where do I go to change it to once a week or month?  Also where do I go to get "help" via Norton Instant Messenger?  It's usually some fellow in India.  Is there a phone # I can call that's free of charge to get help?  Also where do I go to delete my log.  I have 9 Gigs to back up and it takes 3 hrs.!  I'm using Windows Premium Home, my pc has a 500 G's hard drive.

 

 I'm a disabled veteran and don't have a lot of $$ to spend. 

 

Thanks,

 

Rich