Online Backup 2 Error Codes / Error Code Reference

Hello,

 

Previously, my NOBU backups were running regularly and without incident.  I was using the baseline (5 GB) storage allwoance and the files were selected from a single folder path.

 

I have recently substantially increased both my storage allowance and the cumulative size, number of files, and number of folder locations for my files selected for backup.  During the subsequent 3 backup attempts, my NOBU log has indicated failures with the following 3 error messages:

 

W32

A1058

A2807

 

In each case, the total number and cumulative size of files was calculated and was below my storage allowance.  The only substantive change to my NOBU setup and/or computer system between these steps was to change my power settings to prevent my computer from entering "sleep" mode.

 

I was able to find information here or elsewhere on the Web about the 1st 2, but not about A2807.  Can someone tell me what A2807 means and/or whether this sequence of error messages suggests something about a solution that is not evident from each of the messages individually?  More generally, can an Norton representative tell me if a comprehensive error code reference exists as (part of a) single document and -- if so -- if that document can be made available to NOBU users?

 

Thx