Online backup account maintenance

Hi I'm using 360v6 

when I try to do a backup I get the following message   "could not run due to maintenance being performed on your backup account"  Its been a week now.

Hi Sgtjoe123,

 

Welcome to Norton Community!

 

Sorry for the inconvenience this has caused you. Can you post a screenshot of this error?

Did you try contacting Technical Support team? You may also try contacting them via LiveChat:

http://www.norton.com/chat

 

Thanks,

HarryP

Hi Harry

It appears the problem is gone, but it seems that the backup I did today had to replace all the previous data

Hi

I am also having this problem - no successful backup since 28/2/12.I am running Windows 7, Norton 360 v6 and use IE v9.

I am new to the forum and can't seem to work out how to paste a screen shot or "snip" here. The message is the same