Online Backup is showing 57% of 25GB used after Removing all Computers

1st time user of Norton Online Backup. 

 

I inadvertently selected a folder for backup that had more then 25 GB of data, my storage limit.  So to fix this I clicked the "Remove Computer" button figuring I would start from scratch.  It removed the computer but still shows that 57% of the 25 GB is in use.

 

If I delete the computer from the Norton 'My Device' panel versus purging the files is there a number of days before the system clears out these files?

 

The workstation is a Windows 7 (64-bit) Home Premium edition

 

Thanks in advance for reviewing this.

 

Jack

Hi Jack

 

The space should become immediately available once the computer is removed. Something else prevented the space from releasing correctly. I'll send you a private message with some contact info to help you get this resolved.