Online backup

 Windows 7 Home premium SP1

64 bit

Norton 360 Premier V 6

Google Chrome Browser

 

My backups are very slow and are failing regularly.  My event viewer shows VSS errors (8194) as the cause of the failures.

 

 Volume Shadow Copy Service error:  Unexpected error querying for the IVssWriterCallback interface.  hr=0X80070005, Access is denied.
This is often caused by incorrect security settings in either the writer or the requestor.

 

I am fairly confident I have eliminated the writer which leaves the requestor. What do I need to do to fix this issue.  I've found a few "fixes" for the writer but not the requestor.  Any help will be appreciated.

 

 

 


 

 

 

 

 

 

r.