Norton online family worked great until about two months ago. I am running XP SP3 and IE 8. I have NIS 18.1.0.37. I have uninstalled and reinstalled safety minder several times - but it doesn't help. Each time, it seems to load clean, recognizes the children accounts on the PC and installation seems fine. I turn on the account, turn on web monitoring, turn on time restrictions (saving after each update).
However, when I log into the child's account, the safety minder takes a looong time to load, but when it does, it says it is active. I update the house rules, and try to access the web site I specifically blocked - and go right to the site. There is no actiity recorded on the child account. I can access the internet during the restricted times, and if I try to display my house rules from the child accont, I get a blank info screen. Help!