I have been getting emails for a while saying that Online Family on my son's PC has been disabled, so a few days ago I uninstalled it and the reinstalled it. Ever since then as soon as he logs in it tells him he is out of time. I have now taken off the time rustication on his account completely, but it makes no difference. I have reinstalled again. restated all the PCs etc etc. Any ideas?
HI PaulHerbert,
Have you got a chance to follow "vinchants" suggestions and uninstall/reinstall Norton Safety Minder? How is everything going now?
Thanks,
Katie
I have been getting emails for a while saying that Online Family on my son's PC has been disabled, so a few days ago I uninstalled it and the reinstalled it. Ever since then as soon as he logs in it tells him he is out of time. I have now taken off the time rustication on his account completely, but it makes no difference. I have reinstalled again. restated all the PCs etc etc. Any ideas?