Online family site not available

Every time I try to get to my online family account, I fail.

From within Norton 360 I can choose to log in to Norton Family.  The message is "internal server error"".

If I try from the status bar online family icon the message is " The Norton Family Server is Temporarily unavailable.   Please try again later."

 

Using my browser, I get a norton site (https://onlinefamily.norton.com/sitemaintenance.html)  says Sorry, our site is under maintenance

 

For at least a week, I have not been able to uninstall, reinstall, modify, or temporarily disable Norton Family and I need to.

 

Please help me.